For all questions relating to ticket purchases, delivery, payment etc. Please talk to the lovely folks at OzTix by emailing [email protected] or call them on 1300 762 545.
Is there a limit to how many tickets I can buy?
Yes, only 6 tickets can be purchased per transaction.
Will there be a re-sale?
There will be no re-sale facility this year. If you’re unable to attend the show and have purchased tickets, you will be able to pass or sell them to a friend at face value. Flip side, please only purchase tickets from a known and trusted friend.
What is the carbon offsetting option?
This is an option to offset your travel to and from Falls. For only $3.50 you can make a huge difference, all money captured by patrons is invested into sustainability initiatives with Climate Friendly.
Can I buy a ticket listed online from another source?
Do not buy tickets from an unknown source; there is no way to be sure that it is a valid ticket. We will be scanning all tickets on arrival and you will not be granted entrance if the barcode has already been scanned.
If you’re buying from a trusted friend for the face value price of the ticket that is fine, there is no need to change the name on the ticket.
Replacing lost or compromised tickets?
If you’ve lost the email that contains your e-ticket or if you think that it may have been copied/compromised, please contact Oztix by emailing [email protected] or calling 1300 762 545.
How do wristbands work at the event?
Once your ticket is scanned at the gates you must hold on to it for additional scanning at the wristbanding stations. Once you’re through to the festival, head to the wristbanding areas with your ID and ticket, here you will exchange this for a wristband that you must wear for the duration of the festival. There are no replacements for lost wristbands; the only way they can be removed is with scissors. Wristbands will not be replaced and cannot be transferred to friends.
The Falls Downtown site will be taking over the Kings Square and surrounding streets, St John's Anglican Church, the re-purposed old Myer Building and the Town Hall Atrium! A totally new way to experience traditional spaces.
How do I get there?
To get to the venue you're best to catch public transport (bus or train) to the Fremantle Station at the end of the Perth/Freo line. From there, make the short stroll (only 400m) on foot through the markets to the festival.
Is there parking near the site?
Parking around the boundaries will be super limited, here are your best options if driving.
Are you going to release more acts on the line-up?
Yes, we have only released the nationally touring acts, we have more artists to join the 2016/17 line-up that we’re working on now which will be different and tailored to each show.
Who can I contact for press enquiries?
For all national press related queries, please contact:
Stacey Piggott at Secret Service PR via [email protected]
How can I apply to play at Falls?
We don’t accept applications to play sorry. We do invite a lot of local acts each and every year; we have our ear to the ground. Positions with the triple j Unearthed slots will open later in the year.
Student information requests?
We don’t respond to student information requests sorry. Please have a good look around our website; we’re sure you will find all of your answers here.
When will playing times be released?
We will release the full set times in December, for now you can view the daily playing schedules on the artist page.
Lost & Found?
Please visit the Info Booth onsite during the festival to drop off/pick up any lost items. Please contact [email protected] after the event with a detailed description of your lost possession, event attended and full contact details (phone, address, email).
Not possible. The only way they can be removed is with scissors. If you don’t have a wristband, you will be removed from the festival grounds, so keep that arm candy on at all times.
What type of camera can I bring?
We love happy snaps, but it’s a requirement with our artists that professional cameras are not used. Anything that has a detachable lens is not permitted, no professional video filming devices either sorry.
Are the passouts?
Your wristband will be your pass-out, getting you in and out during the festival opening times.
Will there be camping?
We have limited super cool rooftop camping available at Hotel Downtown - check out the Accomodation page of our site for all of the details.
You will need one of the following IDs on arrival and on your person throughout the entire event:
Current valid Australian driver’s license (with photo)
Government Issued Proof of Age Card
International Driver’s License (must contain a photograph)
Are credit and EFTPOS accepted onsite?
Only at the token booth and some market stalls. All other vendors only accept cash.
I have prescriptive insulin/medicines that need to be stored/refrigerated?
You can drop these off with the staff at the Medical Centre in the Main Arena for safe storage.
What other items are banned from Falls?
Alcohol, illegal drugs, fireworks, flares, sparklers, gas bottles, cookers, glass of any kind, pets, weapons, sound systems, lasers, couches.
What items are banned from the Main Arena?
Glass, cans, illegal drugs, skateboards, boogie boards, milk/bread crates, chairs (folding, portable, camping), anything studded (i.e. belts, wristbands etc), weapons of any kind, fireworks, fire twirling devices, warning flares, video and tape recording devices (including GoPro's), professional still cameras (small still cameras ARE allowed), laser lights, umbrellas (use a plastic poncho or a raincoat instead), water pistols, any other items considered illegal or dangerous, animals, drones, selfie sticks.